PRIVACY POLICY
Effective Date: January 2026
Last Updated: January 2026
Banszky Therapies, a division of The Banszky Group, including Heather Banszky in her capacity as operator of the business (collectively, “Banszky Therapies,” “we,” “us,” or “our”), is committed to protecting the privacy and confidentiality of personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, protect, retain, and otherwise handle personal information obtained through our website, communications, and related services.
This Privacy Policy is intended to be consistent with applicable privacy legislation, including Alberta's Personal Information Protection Act (PIPA), as applicable.
By using this website or voluntarily providing personal information to us, you acknowledge that you have had an opportunity to review this Privacy Policy.
1. Personal Information We Collect
Depending on your interactions with us, we may collect personal information that is reasonably required for the purposes described in this Privacy Policy.
The types of information we may collect include:
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name;
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email address;
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telephone number;
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mailing or other contact information;
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information you voluntarily provide when contacting us or requesting information;
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appointment or service-related information;
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preferences, interests, or other information you voluntarily provide;
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information submitted through forms, surveys, inquiries, or other communications; and
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website usage and technical information, including information collected through cookies and similar technologies.
We will make reasonable efforts to limit the collection of personal information to information that is reasonably required for the purposes for which it is collected.
2. Purpose of Collection
Personal information may be collected for purposes including:
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providing and administering our services;
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responding to inquiries and requests;
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scheduling and managing appointments;
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maintaining business and client records;
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communicating with clients and prospective clients;
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processing payments where applicable;
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improving our website, services, and customer experience;
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understanding website usage and general customer interests;
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conducting surveys or requesting feedback;
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providing information regarding services, updates, or offers where permitted by law; and
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fulfilling legal, regulatory, accounting, or administrative requirements.
Where required by applicable law, we will obtain consent for the collection, use, or disclosure of personal information.
3. Consent
By providing personal information to us, you consent to the collection, use, and disclosure of that information for the purposes identified in this Privacy Policy or for other purposes that are communicated to you at the time the information is collected.
Where required by applicable law, we will obtain additional consent before collecting, using, or disclosing personal information for a new purpose.
You may withdraw or modify your consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice.
Withdrawal of consent may affect our ability to provide certain services or respond to certain requests.
4. Use of Personal Information
We may use personal information for legitimate business purposes, including:
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maintaining internal records;
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providing and administering services;
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communicating with clients;
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improving our website and services;
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responding to questions, requests, or complaints;
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understanding client needs and preferences;
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conducting internal business analysis;
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sending information about our services, promotions, or special offers where permitted; and
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complying with applicable legal obligations.
We will not use personal information for purposes that are incompatible with the purposes for which it was collected unless otherwise permitted or required by law or with appropriate consent.
5. Marketing Communications
From time to time, we may send communications regarding our services, educational information, promotions, special offers, or other information that may be of interest to you.
Where required, such communications will be sent in accordance with applicable consent and electronic communications laws.
You may unsubscribe from promotional or marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly at:
Unsubscribing from marketing communications will not prevent us from sending communications that are necessary for an existing business or service relationship, where such communications are permitted by law.
6. Disclosure of Personal Information
We do not sell, rent, or lease your personal information to third parties.
We may disclose personal information where reasonably necessary for the purposes identified in this Privacy Policy, including to service providers or other parties who assist us in operating our business, website, communications, payment processing, scheduling, technology, or other business functions.
Where third-party service providers have access to personal information on our behalf, we will take reasonable steps to ensure that appropriate privacy and security safeguards are in place.
We may also disclose personal information where:
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you have provided consent;
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disclosure is reasonably required to provide a requested service;
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disclosure is authorized or required by law;
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disclosure is necessary to comply with a legal obligation, court order, or lawful request;
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disclosure is necessary to protect our legal rights or interests; or
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disclosure is otherwise permitted under applicable privacy legislation.
7. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, to provide services, to maintain appropriate business and financial records, or to satisfy legal, regulatory, accounting, or other legitimate business requirements.
When personal information is no longer reasonably required, we will take reasonable steps to securely destroy, delete, or anonymize it, as appropriate.
8. Protection and Security of Personal Information
We take reasonable measures to safeguard personal information against loss, theft, unauthorized access, use, disclosure, copying, modification, or destruction.
These safeguards may include physical, administrative, and technological measures appropriate to the nature and sensitivity of the information.
However, no method of electronic storage, transmission, or communication can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions to protect personal information, we cannot guarantee absolute security.
9. Privacy Breaches
If we become aware of a breach involving personal information, we will take reasonable steps to contain and investigate the incident and determine whether notification or other action is required under applicable privacy legislation.
Where required by law, individuals and/or the appropriate privacy regulator will be notified of a breach involving a real risk of significant harm.
10. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
A cookie is a small data file that may be stored on your device when you visit a website. Cookies may be used to help websites function properly, remember preferences, understand website usage, and improve the user experience.
We may use cookies or similar technologies to collect information such as:
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pages visited;
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approximate website traffic and usage patterns;
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browser or device information;
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referring websites;
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general interaction with the website; and
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other technical or statistical information.
This information may be used for website administration, analytics, security, performance monitoring, and improvement of our website and services.
You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality or availability of some website features.
11. Third-Party Services and Websites
Our website may use third-party services, platforms, applications, analytics providers, payment processors, scheduling systems, email services, or other technologies that may collect or process information in accordance with their own privacy policies.
Our website may also contain links to third-party websites.
Once you leave our website or interact with a third-party service, that third party's privacy policy and terms may apply. We do not control the privacy practices, security, content, or policies of third-party websites or services and are not responsible for their handling of personal information.
We encourage you to review the privacy policies of any third-party website or service before providing personal information.
12. Access to and Correction of Personal Information
Subject to applicable legal exceptions, you may request access to personal information that we hold about you.
You may also request correction of personal information that you believe is inaccurate or incomplete.
Requests should be submitted in writing to:
Heather Banszky
Banszky Therapies, div. The Banszky Group
Email: banszkygrp@gmail.com
We may require sufficient information to verify your identity and locate the requested records.
Requests will be handled in accordance with applicable privacy legislation, including PIPA where applicable.
13. Withdrawal of Consent
Where our collection, use, or disclosure of personal information is based on your consent, you may withdraw your consent by contacting us in writing.
Withdrawal of consent does not affect the lawfulness of any collection, use, or disclosure that occurred before consent was withdrawn.
In certain circumstances, withdrawal of consent may prevent us from continuing to provide a particular service or fulfilling a particular request.
14. Privacy Questions and Complaints
If you have a question, concern, or complaint regarding our collection, use, disclosure, protection, or handling of personal information, please contact:
Heather Banszky
Banszky Therapies, div. The Banszky Group
Email: banszkygrp@gmail.com
We will make reasonable efforts to investigate and respond to privacy concerns in a timely manner.
If you are not satisfied with our response, or believe that your personal information has been handled contrary to applicable Alberta privacy legislation, you may have the right to make a complaint or request a review by the Office of the Information and Privacy Commissioner of Alberta (OIPC).
Under Alberta PIPA, individuals may make a privacy complaint or request a review concerning matters including access to, correction of, collection, use, disclosure, or protection of personal information.
15. Changes to This Privacy Policy
We reserve the right to amend or update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, applicable legislation, or privacy requirements.
Any revised version of this Privacy Policy will be posted on this website with an updated effective or revision date.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
16. Website Disclaimer
The information contained on this website is provided for general informational and educational purposes only.
While reasonable efforts are made to ensure that information published on the website is accurate and current, we make no representation or warranty, express or implied, regarding the completeness, accuracy, reliability, suitability, availability, or currency of the website or its content.
Information provided through this website should not be relied upon as a substitute for professional medical, psychological, legal, financial, or other professional advice where such advice is appropriate.
Your use of the information contained on this website is at your own discretion and risk.
To the fullest extent permitted by applicable law, Banszky Therapies and The Banszky Group shall not be responsible or liable for any loss, damage, claim, or expense arising directly or indirectly from reliance upon information contained on or accessed through this website.
Nothing in this section is intended to exclude or limit any liability or legal right that cannot lawfully be excluded or limited.
17. External Links
This website may contain links to websites, resources, or services operated by third parties.
The inclusion of any external link does not constitute an endorsement, recommendation, or guarantee of the third party, its services, content, privacy practices, or policies.
We have no control over third-party websites and are not responsible for their content, availability, security, or privacy practices.
Users who access third-party websites do so at their own discretion and should review the applicable terms and privacy policies of those websites.
18. Website Availability
We make reasonable efforts to maintain the availability and functionality of this website. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors, viruses, or other technical issues.
We will not be responsible for temporary website unavailability or interruptions caused by circumstances beyond our reasonable control, including technical failures, service-provider interruptions, maintenance, internet or telecommunications failures, or other events beyond our reasonable control.
19. Contact Information
For questions regarding this Privacy Policy, the handling of personal information, or privacy-related concerns, please contact:
Heather Banszky
Banszky Therapies, div. The Banszky Group
Email: banszkygrp@gmail.com
This Privacy Policy is effective as of January 2026.